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What should I do with orders that are marked as REVIEW?



It is our recommendation that these orders are not initially accepted or rejected. Instead, they should be handled by a member of your billing department and attempts should be made to contact the customer to clarify critical information. Check the rest of the warning descriptions for indicators as to why the order should be reviewed. A REVIEW generally indicates that the quality of the data inputs on their own appear to be valid, but one or more discrepancies were found when they were crossed checked or that one particular input value was flagged as being highly questionable.


Does the service work for countries other than the US, such as Canada?



No, the service currently only works for billing and shipping addresses within the United States.



Can the service accept foreign letters and characters from non-English alphabets such as Chinese or German?



No, the service currently only works for billing and shipping addresses within the United States and therefore does not accept any foreign characters.


References

  1. DOTS Order Validation Is Fine Tuned

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